OSC: Residents of long-term care facilities lack access to advocates
Albany, N.Y. — A significant percentage of residents in long-term care facilities in New York lack regular access to ombudsman services due to a decline in the number of volunteers and a severe shortage of paid staff, according to an audit released by State Comptroller Thomas DiNapoli . “Ensuring that residents of nursing homes and assisted living centers have regular and open contact with ombudsmen