The article offers a satirical and introspective look at the life of a public transit dispatcher. The author compares their small, glass-enclosed workspace to a fishbowl, observing the constant stream of humanity passing through. With a mix of humor and detachment, the piece explores the psychological toll of witnessing the daily dramas, eccentricities, and struggles of the public. The dispatcher's role morphs from observer to confidant, ultimately leading to a sense of isolation and disillusionment.