Recently, I have been listening to relationship problems from friends and family. I’ve noticed that during these situations active listening doesn’t take place, which escalates the issue further and typically ends messy or bad. I’m sure everyone has experienced these types of situations before, which I believe stems off of miscommunication, poor communication, and not actively listening. There can be many reasons and situations, but it all really comes down to these two important tools. These two tools are the basis of solving problems, so the situation won’t end with bitter feelings towards each other.